FAQ

❓ 1. What is DTF (Direct-to-Film) printing?

DTF printing is a cutting-edge method that allows vibrant, full-color designs to be printed onto film and then heat pressed onto fabric. It works on cotton, polyester, blends, and more — with no weeding or vinyl required.


❓ 2. What materials can DTF transfers be applied to?

Our DTF transfers adhere to a variety of materials including:

  • Cotton

  • Polyester

  • Blends

  • Nylon
    They are perfect for shirts, hoodies, tote bags, and more.


❓ 3. What file types do you accept for printing?

We accept:

  • PNG (with transparent background)

  • PDF

  • SVG

  • AI (Adobe Illustrator)
    Make sure your file is at least 300 DPI for best results.


❓ 4. What sizes are available for DTF gang sheets?

We offer gang sheets in multiple sizes such as:
12x12, 12x24, 12x36, 12x48 — up to 12x240 inches.
All prints are priced affordably by the foot. Just send your layout or upload your design.


❓ 5. Can you help me set up my gang sheet?

Absolutely! If you need help combining multiple designs into one gang sheet, we offer layout assistance at a small additional charge or for free depending on order size.


❓ 6. How fast is your turnaround time?

Most DTF orders are completed in 1–2 business days.
Embroidery and laser engraving may take 2–4 days depending on complexity and quantity. Rush options are available.


❓ 7. Do you accept bulk orders?

Yes! We specialize in bulk orders for businesses, events, schools, and clothing brands. Bulk pricing is available — just contact us for a custom quote.


❓ 8. Where is ENG PROMOS located?

You can find us at:
745 Austin St., Hempstead, TX 77445
We welcome walk-ins, pickups, and consultations during business hours.


❓ 9. Do you ship orders?

Yes! We ship nationwide across the USA. Your orders are carefully packed, tracked, and delivered fast.


❓ 10. What items can you laser engrave?

We can engrave on:

  • Stainless steel tumblers

  • Acrylic sheets

  • Wood signs

  • Leather products

  • Glassware & coated metal
    Bring your own item or ask us to supply the blanks.


❓ 11. What can be embroidered?

We offer embroidery on:

  • Hats & caps

  • Shirts, polos, hoodies

  • Jackets, aprons, bags
    Need custom uniforms or gifts? We’ve got you covered.


❓ 12. Is there a minimum order requirement?

There is no minimum for DTF transfers.
For embroidery and engraving, minimums may apply depending on the item. Contact us for specifics.


❓ 13. Do you offer design assistance?

Yes! We can:

  • Remove backgrounds

  • Resize or arrange images

  • Create custom logos (for a fee)
    We’re happy to help polish your design before printing or stitching.


❓ 14. How can I place an order?

You can order by:


❓ 15. What payment methods do you accept?

We accept:

  • Cash

  • Credit/debit cards

  • Zelle, Cash App, or Apple Pay
    Full payment is due at the time of order confirmation.


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